Sky apologises to Portsmouth broadband customers unable to get online or make calls following outage
The issue – impacting households across the region – was reported at 6.30pm following a technical problem which has since been identified with efforts now being made to restore services as soon as possible.
Posting on its website on Wednesday, Sky said: ‘Broadband and Talk problems in south east England and Wales - you might not be able to get online or make/receive phone calls due to a problem in your local area.
Advertisement
Hide AdAdvertisement
Hide Ad‘Our technical teams will continue to work overnight to fix the problem and we will provide an update on progress in the morning. We're sorry for the continued inconvenience.’
SEE ALSO: Jobs at risk over pension centre closure
An update this morning just before 8am said: ‘We've identified the problem and our engineers are working hard to restore service as soon as possible. We're sorry for any continued inconvenience caused.’
A message from the Editor, Mark Waldron
You can subscribe here for unlimited access to our online coverage, including Pompey, for 27p a day.
Comment Guidelines
National World encourages reader discussion on our stories. User feedback, insights and back-and-forth exchanges add a rich layer of context to reporting. Please review our Community Guidelines before commenting.